Orders processed within 1–3 business days arrive in 5–7 business days.
FAQ
- How long does shipping take?
- Do you offer local pickup?
- What happens if my package is delayed or lost?
- Are your products made in small batches?
- How do I track my order?
- How long do your products last?
- Where can I find ingredient and allergen info?
- Are your products gluten-free, vegan, or nut-free?
- Where are your products made?
- Can I change or cancel my order?
- Can I return or exchange a food product?
- Do you offer corporate or bulk gifting?
- Are you available for wholesale?
- Do you have a loyalty program?
- Can I pay with card at the farmers market?
Shipping & Delivery
- How long does shipping take?
- Do you offer local pickup?
- What happens if my package is delayed or lost?
- Are your products made in small batches?
- How do I track my order?
How long does shipping take?
Do you offer local pickup?
Yes, at local farmers' markets. Link to your Event Calendar.
What happens if my package is delayed or lost?
Contact us and we'll work with the carrier to resolve it.
Are your products made in small batches?
Yes, for quality and freshness.
How do I track my order?
You'll receive a tracking number by email once shipped.
Products and storage
- How long do your products last?
- Where can I find ingredient and allergen info?
- Are your products gluten-free, vegan, or nut-free?
- Where are your products made?
How long do your products last?
12–18 months unopened; refrigerate and use within 3-6 months once opened.
Where can I find ingredient and allergen info?
On each product page; contact us for specific concerns.
Are your products gluten-free, vegan, or nut-free?
Varies by product — check each product page or contact us.
Where are your products made?
Handcrafted in small batches locally out of the shared kitchen on the Niagara Fairgrounds
Orders & Returns
- Can I change or cancel my order?
- Can I return or exchange a food product?
Can I change or cancel my order?
Contact us ASAP — we'll do our best before it ships.
Can I return or exchange a food product?
No returns due to perishable nature; contact us within 48 hours if damaged. Link to Refund Policy.
Gifting & wholesale
- Do you offer corporate or bulk gifting?
- Are you available for wholesale?
Do you offer corporate or bulk gifting?
Yes! Check out the Gift Guide & Corporate Gifting page.
Are you available for wholesale?
Yes. check out the Wholesale page.
Loyalty & Rewards
- Do you have a loyalty program?
Do you have a loyalty program?
Yes! Link to the Loyalty Program page.
Farmers Market
- Can I pay with card at the farmers market?
Can I pay with card at the farmers market?
Yes, all major credit/debit cards, cash, paypal/venmo.